RULES

The legislation of the Republic of Latvia stipulates that the owner of the online store must reserve the terms of delivery and return of goods, as well as the right of refusal. Such a reservation is called a distance contract (MK regulations).

Distance contract

The seller of the goods offered in this Internet store www.stadidarzam.lv, on the one hand, hereinafter referred to as the Seller, and the person placing the order, hereinafter referred to as the Buyer, on the other hand, conclude the following Agreement:

The Seller undertakes to sell and deliver goods to the Buyer in accordance with the Buyer's order.

Delivery and payment arrangements

The buyer orders goods through this website, indicating the type and quantity of goods to be ordered. The buyer has the option to pay for the product using the payment tools built into the Internet service or by paying the corresponding invoice prepared by the seller and sent to the buyer by e-mail. The invoice is prepared electronically and is valid without a signature.

The seller ensures the delivery of the goods when payment for the goods has been received, the delivery time, type and costs in coordination with the Buyer (courier delivery costs may change, taking into account the delivery address and the size of the shipment), or according to the delivery date offered by the courier service, if it is possible to send the goods by courier service. Unpaid orders within 2 days of receiving the invoice are automatically deleted and are no longer relevant.

If any plants in the order placed are not available at the time of delivery, the available plants at that time are delivered and the refund for unavailable plants is returned to the same bank account from which the payment for the purchase was made.

Right of withdrawal

The Buyer has the right to refuse the product within 14 calendar days from the moment of receipt of the Product by sending a letter of refusal to the Seller by e-mail in a free form, indicating the purchase number.

The buyer is obliged to return the product to the seller within 7 days after sending the letter of refusal. All expenses incurred in connection with sending the goods back to the Seller shall be paid by the Buyer. Refunds for returned goods will be refunded to the same bank account number from which the payment was made within 7 days of receiving the goods.

The amount of the gift card is not returned if the gift card is not used within 3 months. Gift card amount cannot be returned for cash. The gift card amount must be used at one time and the balance is non-refundable.

The buyer cannot use the right of withdrawal if:

  • the ordered goods cannot be returned due to their nature, or they are perishable or can be used up quickly;
  • the ordered goods are specially ordered directly to the Buyer according to an individual order;
  • the buyer has used the product, garden seedlings have been planted in the garden or the buyer has opened its packaging.

The sixth part of Article 12 of the Consumer Rights Protection Law of the Republic of Latvia states that "the consumer is responsible for maintaining the quality and safety of the product during the period of using the right of withdrawal". The Seller reserves the right to refuse the Buyer to use the right of withdrawal or to withhold a compensation fee in case the product is damaged, by careless handling of the product during use or by not following the instructions in the manual, if the product's original packaging is lost or if its packaging is significantly damaged.

Data processing

By entering the necessary information, placing the order, the Buyer confirms that he is familiar with and agrees that the data provided by him are used so that the Seller can accept the Buyer's order and deliver the goods in accordance with the legislative requirements of the Republic of Lithuania. By entering information, the Buyer agrees that notifications related to the processing of the Buyer's order, as well as informative materials about news, will be sent to the specified e-mail address.